Question 1

How does Experts.ca verify Ontario businesses?

Accepted Answer

Every listing is reviewed against three signals before publication: a valid licence (where the trade requires one), a working phone number we test from a Canadian area code, and a customer-facing record (Google reviews, BBB, or industry registry). Our editors mystery-shop a sample from each category quarterly.

Question 2

Is Experts.ca free for Ontario consumers?

Accepted Answer

Yes. Browsing, searching, and contacting any business listed in Ontario is free. Businesses pay nothing for a basic listing — premium placement is paid, but it's labelled and never replaces editorial ranking.

Question 3

How often is the Ontario directory updated?

Accepted Answer

Listings are reconciled weekly against our underlying records and re-verified at least quarterly. Closures, licence changes, and customer-flagged issues are processed within 5 business days.

Question 4

Can I list my business in Ontario?

Accepted Answer

Yes — apply through the application form. We review every application against our verification standards before it goes live. Approval typically takes 3–7 business days.

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